COVID 19 has a deep and significant impact on all most all businesses sectors around the world. The hotel and hospitality industry have experienced this most. This affects the recruitment procedure after COVID 19 of this industry, as well. There was a time when people could join this industry easily. A bachelor degree with some short training in hospitality management can be enough to get you a job in a reputed hotel. Nowadays, the scenario has changed a lot after COVID 19. Companies are hiring technically sound and well-trained people only.
Safer Approach to Make the Clients Feel Comfortable and Safe
The hotel and hospitality industry remained closed for a long period due to this pandemic and lockdown. Now things are getting better, and the industry has a new start. Hospitality must offer a safer approach to the clients to make travel and accommodation more hygienic than ever.
At the same time, the industry is focusing on creating a better digital customer experience to make things easier, safer and convenient for their customers as well as employees.
Industry Becomes More Selective
These latest changes in approach make the industry more selective when it comes to choosing the right candidate. Hence, they are looking for people with proper professional training in hotel and hospitality management post COVID19. Their preferences are not limited to find someone with knowledge about how to treat and greet people but how to make them feel safe and comfortable during this post-pandemic era.
Changes in the Management Courses
The current hospitality curriculum focuses on educating aspiring professionals with financial, digital and analytical aspects of this industry. Hence, the institutes are designing their hotel and hospitality management programs with soft, hard and digital skills so that their graduates can have more potential and talent than other job candidates in the worldwide job search market.
They are preparing their students to understand and deliver services as per the needs of their clients during the post-Covid 19 landscape. Apart from serving the customers personally, students will also learn to handle various digital and software platforms to make their services available and valuable for all types of clients.
HOTS is a top hotel management training institute that has an advanced program suitable for this current scenario of this industry. If you want to get an excellent start in this industry in post-COVID 19 times, then you need such guidance and assistance.
For more information related to our management courses, you are requested to get in touch with our team.